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Report a Bug

Tell us what happened. Missing your PS Vita model, firmware version, or another technical detail? Write “I don't know” and send what you have.

PUBLIC ALPHA DIAGNOSTICS

Attach the local diagnostic log

PSVITAMAN saves diagnostic information locally on your PS Vita storage. Nothing is uploaded automatically. Send the report anyway if you cannot find the log.

File name: PSVITAMAN-HW-DIAG.log

Where to find it: Open this location in VitaShell and copy the log to your computer:

ux0:/data/PSVITAMAN/PSVITAMAN-HW-DIAG.log

A clean START shutdown also exports a copy to ux0:/PSVITAMAN-HW-DIAG.log. After a crash, that root copy may be stale, so use the active log above.

Copy the log before opening PSVITAMAN again. The next launch starts a new log.

What to include

Your setup

PS Vita model, system software or custom firmware, and the PSVITAMAN release or build version you installed. Reports should concern real PS Vita or PS TV hardware.

What happened

What you were doing, what you expected, what happened instead, and whether it repeats.

The diagnostic log

Attach PSVITAMAN-HW-DIAG.log whenever it is available. It is usually the first evidence we check.

For song or cover problems: Include the song name, audio format, file size, sample rate, and bit depth. For cover problems, add the image type, pixel dimensions, and embedded image file size. Keep the affected file unchanged until the problem is understood.

Open the bug report form

Complete what you know and attach PSVITAMAN-HW-DIAG.log when available. A GitHub account is required. Converting the affected file or replacing its embedded artwork may remove useful evidence.

Open Bug Report Form